Frequently Asked Questions
How can I book a tour?
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You can click on "Explore Now" on our homepage and fill out the reservation form to book your tour.
Can I cancel my booking?
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Yes! You can cancel your booking up to 48 hours before your tour for a full refund.
What should I bring on the tour?
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Comfortable shoes, sunscreen, water, and a camera to capture the beautiful scenery of Kazakhstan.
Are meals included in the tours?
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Some tours include meals; please check the tour description for specific details.
Do I need travel insurance?
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Travel insurance is not mandatory but highly recommended for your safety and peace of mind.
What languages do your guides speak?
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Our guides speak English, Russian, and Kazakh. Some tours also offer French or German on request.